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Dampproofer
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Solved!

Not printing

HP Recommended
HP Officejet Pro X551dw
iPhone
Hello people, my printer is set up and Iv been using it for a few weeks but now when I try to print from the air print via my phone the printer sounds like it's printing then the flap on the printer opens but no paper comes out. If I try to print from my desk top via the wi fi it works, I'm baffled, the only thing that happen different was that an update was available I pressed to update but it would not down load and was showing a spinning thing on the screen and said 0% downloaded, it was like this for 5 hours so I turned it off then back on at the plug. When the down load available came on I said no. Help !
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ShlomiL
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Hi,

Try restarting your router by unplugging its power for 30 seconds.

 

Once the router fully up (that may take a minute or two), reboot both the printer and the iPhone and check for any difference.



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Dampproofer
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Thanks a million just done what you said and it's now working. Top drawer, Have a Happy Christmas
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