Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
After installing Softwear/Drivers Printer shows that the Black Ink Cartradge is not there,Repaced it with New same thing.
Welcome to the HP Forums!!
I would like to take a moment and thank you for using this forum, it is a great place to find answers.
As I understand after installing the software and driver printer is not detecting the black ink.
I'll be more than glad to help you out.
The first troubleshooting step I would recommend uninstall and reinstall the Software and driver : Click here
Here are a few other steps you can try: Click here
Please complete the steps and let me know the outcome.
I will be eagerly waiting to assist you with same,
Have a good day ahead.
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