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Office jet 4500 wireless cannot print from Internet Explorer 9
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Tutor
Posts: 8
Member Since: ‎04-23-2013
Message 11 of 13 (284 Views)

Re: Office jet 4500 wireless cannot print from Internet Explorer 9

EDIT:

 

I forgot to click 'Apply'.

After I did so and tried to print a page from IE, there was no longer an errormessage, but the document was placed on a waitinglist of the printer...

 

I tried printing it out: no action

I then changed the printerdriver to the original one

I tried cancelling all documents: no action, the document is now obstructing all other documents that I want to print out...

By now it's has gone form bad to worse.

 

gr's

Arno

Regents Professor
Posts: 4,641
Member Since: ‎01-11-2012
Message 12 of 13 (278 Views)

Re: Office jet 4500 wireless cannot print from Internet Explorer 9

Hi ATOL,

 

Try this tool it will remove the documents from the queue.

 

HP Print and Scan Doctor

 

 

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Tutor
Posts: 8
Member Since: ‎04-23-2013
Message 13 of 13 (272 Views)

Re: Office jet 4500 wireless cannot print from Internet Explorer 9

Thanks Gary Smiley Happy

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