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Honor Student
Posts: 2
Member Since: ‎03-30-2011
Message 1 of 5 (2,695 Views)
Accepted Solution

OfficeJet 6500 E709a Print Head Assembly Replacement

[ Edited ]

Can I skip cleaning the electrical contacts while changing a print head assembly on an Officejet 6500 E709a? Following HP instructions for changing.  Step 6 of the instructions states "Clean the electrical contacts. The replacement printhead assembly comes with pre-moistened wipes." No wipes were in the padded envelope; thought that they might be in the actual sealed package containing the replacement printhead assembly. No. 

 

Is there another way that I can clean them? 

 

Thanks for reading this. I have resolved the issue successfully. I used rubbing alchol on an eyeglass cloth. Successfully completed the replacement.

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Accepted Solution

Re: OfficeJet 6500 E709a Print Head Assembly Replacement

Hi bkrueger3

Glad to hear it's working ok for you.

For anyone else reading that wants to purchase a replacement printhead, see the link below for the HP Part Store

 

http://welcome.hp.com/country/us/en/wwhowtobuy.html

 

Ciara

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Regents Professor
Posts: 8,717
Member Since: ‎11-27-2009
Message 2 of 5 (2,682 Views)

Re: OfficeJet 6500 E709a Print Head Assembly Replacement

Hi bkrueger3

Glad to hear it's working ok for you.

For anyone else reading that wants to purchase a replacement printhead, see the link below for the HP Part Store

 

http://welcome.hp.com/country/us/en/wwhowtobuy.html

 

Ciara

I am an HP employee.
I am speaking for myself and not for HP. Twitter: @Ciara_B_27
Top Student
Posts: 5
Member Since: ‎12-17-2009
Message 3 of 5 (619 Views)

Re: OfficeJet 6500 E709a Print Head Assembly Replacement

I am sorry, but the link given ends me up at a sales page, not a parts-purchase page. How can I buy a new printhead?

Top Student
Posts: 5
Member Since: ‎12-17-2009
Message 4 of 5 (618 Views)

Re: OfficeJet 6500 E709a Print Head Assembly Replacement

And how will I ever remember how to get back here for your reponse?

What an incredibly effed up system HP has.

All of you, I hope you can find jobs with other companies, because HP apparently has a death wish.

This from a HP customer since 1993.

Top Student
Posts: 5
Member Since: ‎12-17-2009
Message 5 of 5 (616 Views)

Re: OfficeJet 6500 E709a Print Head Assembly Replacement

I am done with HP.

Good luck everyone, I hope you can find jobs elsewhere.

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