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Tutor
Posts: 17
Member Since: ‎07-26-2010
Message 1 of 9 (443 Views)

OfficeJet 6500 e709n location of alignment sensor

[ Edited ]

where is the alignment sensor and how do I clean it?

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Master's Graduate
Posts: 575
Member Since: ‎11-14-2011
Message 2 of 9 (441 Views)

Re: OfficeJet 6500 n709 location of alignment sensor

Hi,

 

What is prompting this question. Is there an alignment failed message? Is print quality poor?

I was an HP employee

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Tutor
Posts: 17
Member Since: ‎07-26-2010
Message 3 of 9 (438 Views)

Re: OfficeJet 6500 n709 location of alignment sensor

printer seems to print ok but always tries to do an alignment

Master's Graduate
Posts: 575
Member Since: ‎11-14-2011
Message 4 of 9 (429 Views)

Re: OfficeJet 6500 n709 location of alignment sensor

[ Edited ]

Hi,

 

Has an alignment ever successfully complete? Please review the following document

 

http://support.hp.com/us-en/document/c01654630

I was an HP employee

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Tutor
Posts: 17
Member Since: ‎07-26-2010
Message 5 of 9 (425 Views)

Re: OfficeJet 6500 n709 location of alignment sensor

alignment ok about 4 months ago. I have tried all the instructions on the suggested link. I have even replaced the prnt head as well as all cartridges. the alignment printed page looks ok but I still get the alignment failed message.

Tutor
Posts: 17
Member Since: ‎07-26-2010
Message 6 of 9 (419 Views)

Re: OfficeJet 6500 n709 location of alignment sensor

should have said e709n

Tutor
Posts: 17
Member Since: ‎07-26-2010
Message 7 of 9 (413 Views)

Re: OfficeJet 6500 n709 location of alignment sensor

all references say sensor is to the left of the print head but it is not there on my printer
Tutor
Posts: 17
Member Since: ‎07-26-2010
Message 8 of 9 (403 Views)

Re: OfficeJet 6500 n709 location of alignment sensor

some of the references say to clean the sensor but as I said...it is not where they say it is???

Tutor
Posts: 17
Member Since: ‎07-26-2010
Message 9 of 9 (396 Views)

Re: OfficeJet 6500 n709 location of alignment sensor

are you still there?
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