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DARRONB Honor Student
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OfficeJet 7510 - Touch screen works but non responsive

HP OfficeJet 7510
Microsoft Windows 8 (64-bit)

I have recently purchased the OfficeJet 7510 printer. 

The touch screen lights up, however after connecting it to the wireless and a frimware update it no longer responds.

Any ideas how to get it working (only 2 weeks old)

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OfficeJet 7510 - Touch screen works but non responsive

Two weeks old?   Hummmmm....

 

Try this.   With the power on, unplug the unit from the wall outlet.  Wait 10 mins.  Plug the unit back into the wall outlet not using any power strip or surge protector.  Power the unit on if it does not.  Status now?

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DARRONB Honor Student
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OfficeJet 7510 - Touch screen works but non responsive

Thanks - just done as suggested and upon restart screen comes up with the Fax, copy etc...
Touch screen still non responsive... 😞
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OfficeJet 7510 - Touch screen works but non responsive

Grab your receipt and take it back for exchange.

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