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HP Recommended
OfficeJet 8015e
Mac OS X 10.11 El Capitan

Can't figure out how to scan w new OfficeJet 8015e printer.  Running OS El Capitan 10.11.  HP Smart App says it needs 10.13 or later.  Firmware update 8010 series says it has nothing for 8015e printer.  Scanning from MAC fails overview scan; scanning from Printer says Go get HP Smart App or software from 123.hp.com.  End result=nothing.

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