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n8kg
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Message 1 of 3
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OfficeJet Pro 6960 Will not print from wifi.

HP Recommended
HP OfficeJet Pro 6960
Microsoft Windows 7 (64-bit)

I have the OJ installed on my network. From my laptop (wifi) I can scan, fax but I can't print. Software provide installed.

Does not print as it should. Will not print. error is print driver not installed. Help please.

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banhien
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HP Recommended

Hi,

Welcome to HP Support Forum. Firstly, please download an run the following tool:

      http://ftp.hp.com/pub/printers/hppsdr/HPPSdr.exe

It may fix the problem for you. If not, post back full error message(s).

Regards.

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.



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n8kg
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HP Recommended

The solution provided worked great.

 

   http://ftp.hp.com/pub/printers/hppsdr/HPPSdr.exe

 

That was what was missing.

 

Thanks

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