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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎05-04-2017 10:03 PM

HP Recommended
Product: HP Officejet Pro 7740
Operating System: Microsoft Windows 7 (64-bit)

I am constantly getting the HP Print and Scan doctor coming up because it says it cant connect with my printer. I never had this issue with my Epson, just lousy print quality with that one. Then the software tells me I dont have the full package installed and says to download it, then it says it cant because there is an issue with 64 bit Windows. So? Anyway to fix this, or did I get another printer I cant make good use of?

1 REPLY 1

‎05-04-2017 11:07 PM

HP Recommended

Here is the link to the full install.

Also a link to the latest firmware.

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