02-03-2014 02:35 PM
I am having trouble with our OfficeJet Pro 8600 crimping the paper it is printing on. The paper that is feeding into it is flat and straight. The crimping occurs about 1/4 of the way down the page (as it is coming out of the printer) and carries across the whole sheet from side to side. The crimping doesn't seem to be causing a misalignment issue so to me it would seem that the crimping occurs before the paper is being printed on.
Any thoughts on how to fix?
02-04-2014 12:42 PM - last edited on 02-24-2017 04:15 PM by OscarFuentes
Welcome to the HP Forums!
With the crimpling of the paper, I have included the document 'Printer Paper Tears, Wrinkles, or is Damaged while Printing from the All-in-One'. Please follow through the steps as they are listed in the document, for the best results.
Please let me know the outcome of the troubleshooting.
08-06-2015 11:03 AM
I had the same problem, the paper was coming out of the printer with a crimp across the whole page about two inches down from the top. After trying all the fixes mentiond and finding nothing wrong with the printer I finally went in and deleted the printer from my system and reinstalled the printer driver, surprisingly that solved the issue.