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TCHPP Student
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Officejet 4215 cartridge error: check product information

All in one printer works fine normally.  I changed black print cartridge (56) and now can't do anything.  Message says Cartridge Error: check product information.  It was saying remove and check right cartridge.  Occasionally I can get into the setup menu but once I select an option it reverts back to error message.  Need help.

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Layrie727 Student
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Officejet 4215 cartridge error: check product information

hp Officejet 4215 all-in-one Cartreidge Error - help

 

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bfburton99 Student
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Officejet 4215 cartridge error: check product information

HELP. How do I correct the message of cartridge error.

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Maggie1961 Student
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Officejet 4215 cartridge error: check product information

I can't find out what to do when my Officejet 4215 HP printer has information on the screen "Cartridge Error"  see product information. What to do?

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HP Support Agent
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Officejet 4215 cartridge error: check product information

Hi Folks,

 

I would like to help with the Print Cartridge Errors you are experiencing. If the error still occurs after repeating all of the steps, replace the cartridges. If you have already replaced the cartridges once without solving the problem, contact HP. The printer might need to be serviced.

 

The HP Canada and US contact number is 1-800-474-6836 or use

Contact HP Worldwide. If your printer is out of warranty you can still call as there may be out of warranty options available such as a trade in. You may be able to get a newer model at a discounted cost.

 

Hope this helps.

Sunshyn2005
I work on behalf of HP


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