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Honor Student
Posts: 3
Member Since: ‎11-18-2009
Message 1 of 3 (953 Views)

Officejet 4215 installation error in Windows 7 (64 bit)

When installing printer (using usb cable) W7 does not find the drivers (although installation cd is insert into computer).

Also show a message saying that you must log as an administrator. I logged as the computer administrator.

 

Any help?

Thanks!

0
Tutor
Posts: 19
Member Since: ‎08-31-2009
Message 2 of 3 (949 Views)

Re: Officejet 4215 installation error in Windows 7 (64 bit)

Hi

why dont u try installing using the cd itself( don connect printer until prompted)

run th cd in my computer and try initialising the installaion

 or

connect the printer do to device manager (start - search - device manager)

 

in device manager u may have the printer listed with yellow exclamation any where in list - right click and select update driver and in the wizard select advanced options and browse through the cd and click on next it should work

Honor Student
Posts: 3
Member Since: ‎11-18-2009
Message 3 of 3 (930 Views)

Re: Officejet 4215 installation error in Windows 7 (64 bit)

I try that, but windows still not found the drivers.

I will try download from HP website.

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