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Student
Posts: 1
Member Since: ‎07-31-2009
Message 1 of 4 (1,579 Views)

Officejet 4315 all in one - downloaded software will not install

Our computer crashed-bad motherboard.  Bought a new Dell.  the printing part and fax part of 4315 works but it will not scan.  Wrote to HP and was directed to a link to download software which I did.  When I run the wizard from the download it will not complete the installation.  get error messages like:

 

 "...system does not meet one or more minimum requirements...cannot install using "run as" command....need user with administrative privileges...."

 

Any explanations from anybody????

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Honor Student
Posts: 2
Member Since: ‎08-14-2009
Message 2 of 4 (1,473 Views)

Re: Officejet 4315 all in one - downloaded software will not install

[ Edited ]
I was just wondering if any one has offered any help to you as of yet regarding your issue, because I am getting the same error message and it is really making me mad! 
Message Edited by Love1 on 08-14-2009 12:05 PM
PhD Student
Posts: 821
Member Since: ‎08-12-2009
Message 3 of 4 (1,459 Views)

Re: Officejet 4315 all in one - downloaded software will not install

Which Windows do you guys have on your computers?

Binary_Zen (worked at HP )

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Student
Posts: 1
Member Since: ‎12-22-2010
Message 4 of 4 (906 Views)

Re: Officejet 4315 all in one - downloaded software will not install

I uninstalled my officejet 4315, have disk , but will not install again keep getting message can not  run as

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