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‎04-29-2017 04:29 PM

HP Recommended
Product: Officejet 4650
Operating System: Microsoft Windows 7 (64-bit)

Copying a simple one page black and white document takes more than 5 minutes.  I have tried doing an alignment.....did not help.  Printer was purchased new on 11/28/2016 and has very little use. 

 

Please help

 

Dan Kayden

1 REPLY 1

‎04-30-2017 03:07 PM

HP Recommended

@RCCFROSTY

 

This is a great location to get assistance! I read your post and see that you are getting slow copying issue on HP Officejet 4650 printer. I would like to help you resolve this issue. 

 

Reset the printer.

  • Turn the printer on, if it is not already on.
  • Wait until the printer is idle and silent before you continue.
  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the rear of the printer.
  • Turn on the printer

And Update the printer firmware.

 

Click here and follow the document to perform above mentioned troubleshooting steps.

(Though the title of the printer is different, these steps should fix the issue)

 

Let me know how it goes.

 

Cheers.

Sandytechy20
I am an HP Employee

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