Note on archived topics.
09-15-2009 11:30 AM
I have installed the new driver for OSX 10.6 but still cannot get the printer to work. If I check the printer queue in System Preferences, it says the printer IS printing, but that is not the case.
I am not real computer savvy so can someone explain to me in easy terms what else I need to check?
I would appreciate any help.
09-15-2009 08:00 PM
"PrintJobMgr quit unexpectedly" is the message I get. It seems to lose communication with the printer. I've unplugged it from the wall and the computer, rescanned. It just refuses to work.
My printer worked fine using the old drivers from your site, but like a fool I downloaded and installed the new 10.6 drivers on your site. Now I can't print. I uninstalled all drivers and reinstalled the old drivers that worked before, now that doesn't work anymore. I tried again but it didn't work.
I am losing faith that I will ever be able to use this printer again, and I am losing faith that HP can produce drivers that will work.
I had to save for months to get this printer. I'm on SS and supporting two people with that meager check. I can't afford having to buy another printer every time the an update breaks the printer.
I had just bought ink for this printer. I could have used that money to help pay for a printer that works.
09-16-2009 10:53 AM
I tried loading from the disk, and now downloading. This is the last time for me. I am so disillusioned with HP products. My wife's HP printer doesn't work anymore too.
Do you know if any new HP printer that is sure to work with 10.6.1? I need a printer.