My Officejet 6110xi no longer prints. Although the printer window says "Printing" nothing happens, and when I check the queue it is completely blank. I've gone through all the steps carefully, tried stopping and starting the spooler, etc, but no luck. The only HP folder under All Programs is HP Print & Scan Doctor, so did I accidentally delete something major? Please help!
Thanks so much for your response, and I apologize for not getting back to you. I was just so frustrated, and I had tried all the things you pointed out, including clearing the print queue. Have not been able to print since last September!
To answer your questions: I'm on a Windows 7 64-bit OS. Plugged directly into wall. Cannot copy - even though I can hear the carriage moving back and forth, the resulting page is blank.
Again, I can't even uninstall/reinstall the HP software because it's not listed on my program list - isn't that significant?