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Officejet 6500 All-in-One Error Message: "General Printer Error"

HP Officejet 6500, Mac OS 10.5 (Snow Leopard), Printer error message: "General Printer Error (0 x 61000 f6) Refer to Product Documentation"

 

I was trying to remove a paper jam; printer was on when I lifted the lid to get access to the ink jet area.

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Officejet 6500 All-in-One Error Message: "General Printer Error"

Hi,

 

Please follow the steps in the following document.

 

http://support.hp.com/us-en/document/c01658090

 

Although I am an HP employee, I am speaking for myself and not for HP.

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