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Officejet 6500 All-in-One prints black text very lightly
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Top Student
Posts: 7
Member Since: ‎03-21-2014
Message 11 of 12 (193 Views)

Re: Officejet 6500 All-in-One prints black text very lightly

It is not cost effective to pursue this issue further if I value my time at anything above about $0.13/hour, and I do.   Thank you for your assistance to date. I have 3 other priniters that just work with no difficulties.  

 

Patrick

Student
Posts: 1
Member Since: ‎04-01-2014
Message 12 of 12 (188 Views)

Re: Officejet 6500 All-in-One prints black text very lightly

I have the exact same printer, have gone thru all the same trouble shooting processes, with no solution. It's extremely disappointing that HP does not provide convienient customer service/support, and further charges customers/owners of their products to obtain solutions to problems that are most likely due to product rather than user disfunction. I will absolutely take this into consideration when replacing my HP printer.

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