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Tutor
Posts: 6
Member Since: ‎03-03-2013
Message 1 of 4 (4,677 Views)

Officejet 6500 Wireless prints blank page

Why does my Officejet 6500 Wireless printer print a blank page after I installed a brand new cartridge, even after I cleaned the cartridge?

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Regents Professor
Posts: 4,893
Member Since: ‎10-11-2012
Message 2 of 4 (4,653 Views)

Re: Officejet 6500 Wireless prints blank page

Sorry that you are experiencing this issue with printing blank pages. This can be a issue with the print head. You can try to clean the print head with a lint free cloth and water. 

 

Another thing would be to perform a hard reset on the printer. Unplug the power cord from the back. Leave it out for 30 seconds and plug it back in. 

 

See if you can print a self-test page or printer status report.

 

Let me know what happens. 

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Student
Posts: 1
Member Since: ‎02-24-2014
Message 3 of 4 (4,031 Views)

Re: Officejet 6500 Wireless prints blank page

installed new cartridges they worked. came home from business trip and printer prints blank pages

Retired
Posts: 2,789
Member Since: ‎09-03-2013
Message 4 of 4 (3,956 Views)

Re: Officejet 6500 Wireless prints blank page

[ Edited ]

Hi bakerb56,

 

I understand that your Officejet 6500 is printing blank pages. I will try my best to help you resolve this issue.

 

In this document for Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages are steps that may resolve this issue.

 

I hope this helps, please let me know.

 

Thank you,

I worked on behalf of HP.
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