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10-15-2009 07:05 AM
10-15-2009 10:45 AM - last edited on 04-18-2016 10:11 AM by OscarFuentes
The fax error code 388,that you recieve while trying to send fax means Line disturbance or noise( http://support.hp.com/us-en/document/buu02549#Error386 )
Try to get a line noise test done by your phone company.
Then turn off ECM(Error Correction Mode) from the basic/advanced fax setup on your printer menu.
Change the fax speed to medium.
Then try to fax again.
01-25-2012 09:44 AM
I tried doing this but it does not help. I have the same problem. Bought this stupid printer to be able fax & print via wireless. I turned ECM off and set speed to medium. Still getting error code 388. I am trying to fax 2 pages and it seems to connect to the other fax judging by the dial tone, but after first page goes through the error code 388 prints out? Any other ideas. I need help! Am ready to return the printer to the store. Does not seem worth the trouble.