Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
When I try to copy a document I get the following message: " incorrect paper- Copy does not support Statement. Load a supported size paper. Load the supported size of paper in the tray to continue."
I am using the same paper, brand and size paper I have always used. I have reset set to the factory defalts, but get the same message.
This is a great location to get assistance! I read your post and see that you are getting paper mismatch error on HP Officejet 6830 printer. I would like to help you resolve this issue.
Click here and follow troubleshooting steps mentioned in the document to fix this issue.
Let me know if that works.
Sandytechy20 I am an HP Employee
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