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12-17-2010 09:16 PM
I am trying to re-install my software from both hp website and the cd, and for some reason I am getting an error saying that cannot print/scan. I have uninstalled and re-installd more times than I can imagine, yet to no avail. I have used this printer for quite a while and the front panel was defective when purchased it, yet the software print and scan was fine. One week from today I put in two new ink cartridges, re-furbished. Just used the diagnostic utility p/s and says I need to install hp sulution center using full feature and digital imaging, what is wrong. I NEED HELP