cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Kahaly
New member
1 0 0 0
Message 1 of 2
580
Flag Post

Officejet 7740 will not print two sided as it is supposed to . Machine freezes up every time. Then

HP Recommended

Officejet 7740 is supposed to print duplex.  Every time I try this the machine freezes and won't print anything at all.  Very frustrating, as I have only had this for 2 weeks

0 Kudos
1 REPLY 1
A4Apollo
Retired
Retired
17,747 17,730 1,301 2,076
Message 2 of 2
Flag Post
HP Recommended

Hey there! @Kahaly, Thanks for stopping by HP forums!

 

I understand you have issue printing two sides from your printer.

 

Don't worry I'll try to help you out.

 

What kind of paper are you using to print?

 

Have you enabled duplex printing on your PC?

 

Try the steps recommended below to enable duplex printing on your printer.

 

Open the file you would like to print. From the File menu select Print. The Print window appears.

NOTE: The Print window might be minimized. Click the Show Details button to see all available settings.

Click the settings drop down, it will usually appear as the name of the program (e.g. TextEdit)
Will appear as Copies & Pages within Microsoft Office applications.

Select Layout from the drop-down menu.

Set the Two-Sided option as Off.

You may save the settings as a preset by clicking Presets > Save Current Settings as Preset.

 

 

Also, update the printer firmware using this link.

 

 

 

Let me know if this helps!

Have a wonderful day ahead! 🙂

A4Apollo
I am an HP Employee

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation