05-29-2012 02:51 PM
After the touchscreen goes to sleep, any print requests just hang, with the screen saying "printing." I have to turn the printer off and back on to get it to print. Opening and closing the ink door will also fix it. I've tried hard reboot by unplugging and reinstalling the printer software. The problems is definitely in the printer. Won't print test page requested on the printer when it's having this problem. Of course I'm 20 days past warranty period so HP won't let me as a question.
06-09-2012 05:13 PM
I fixed this issue by doing the following. It worked for me hopefully it will work for others.
Printers and faxes
Turn on HP real life technologies
After I did this I have no issues anymore
06-13-2012 09:28 AM
Have you verified that you are on the latest firmware for the printer?
It would seem that printer firmware version LRP1FN1126AR has addressed this issue
From release notes:
- Improve the printer responsiveness in Power saving mode
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06-13-2012 12:44 PM
While you have the problem try running the HP Print and Scan Doctor and let me know if it discovers the problem. How is your printer connected to the computer?
When a solution is found please mark the post that solves your issue.
11-12-2014 08:28 AM
The only things that worked was opening and closinge the ink bay door each time I printed, The issue reolved itself when I installed HP cartridges rather than the genrics i had. Safe to say this will be my last HP printer. Clearly intentional on their part.