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    Know the Benefits of your HP account

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Officejet J4550 will not print when I upgraded to Windows 10

HP Recommended
Officejet J4550
Microsoft Windows 10 (64-bit)

Printer has worked until computer upgraded to windows 10.

I've went to HP website and downloaded newest drivers.

Still does not work. I also reloaded printer. My internet conncection in VPN. Any ideas?

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Message 2 of 2
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HP Recommended

Hi,

Thanks for using the HP Forums.

 

Spoiler
My internet conncection in VPN

Can you turn off the VPN asnd try installing the printer driver again?

 

Note that unless your VPN has a Spit Tunneling feature, you will not be able to print with your VPN turned on.

 

Thanks.



I am an HP Employee
Although I am speaking for myself and not for HP.
Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.
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