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11-20-2016 10:43 AM
The drivers I am directed to from the HP website will not install.
First, sierra complains that the install app is damaged and should be moved to trash. If I ignore that, and run it anyway, then when I get to the "click install" button stage AND type in my password, I get the message:
"The software cannot be installed, try again later"
I see lots of people complaining about similar issues for some time - any solution?
Solved! Go to Solution.
11-20-2016 11:07 AM
First install the latest HP Easy Scan below, it will be installed within the Applications folder:
Next follow HP Easy Start below to get the latest software:
If that fails, download and install the software below, this is the essential software installed by HP Easy Start for your printer:
Once done go to System Preferences > Prionters & Scanners, click the plus sign and select the listed printer, be sure to select the printer model within the Use drop doen menu and press add.
Finally, ensure your drivers are up to date by clicking the Apple icon, select About this Mac and then press Software Update.
Click Store on the top menu bar, click Reload Page, click Update All if any updated are available.
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂
02-05-2019 12:16 PM
Thank you for posting in this thread. Unfortunately, based on when the last response was made, I have closed this thread to help keep comments current and up to date. I recommend starting a new thread for your issue by clicking here: https://h30434.www3.hp.com/t5/forums/postpage
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