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Top Student
Posts: 5
Member Since: ‎04-30-2014
Message 1 of 2 (191 Views)

Officejet Pro 8500 Wireless

Error: My printer thinks there is a jam in the printer ink cartridge area. There is not.

It allowed me to trick it, by opening the print-carriage access door and closing it again. Sometimes, I took out and put back the print cartridges and it would run again.


Now, it prints blank pages - it pretends it is printing, but with brand new cartridges, it is just printing blank pages.


Is this going to be a printer-ending error? (more expensive to fix than to buy a new printer?)

0 Kudos
Associate Professor
Posts: 898
Member Since: ‎12-10-2013
Message 2 of 2 (165 Views)

Re: Officejet Pro 8500 Wireless

Hi Sue,


I had to a chance to reply on your other thread, please take a look Smiley Happy

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