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Student
Posts: 1
Member Since: ‎09-15-2010
Message 1 of 1 (525 Views)

Officejet Pro 8500 wireless auto update conflict

I  am presently using software Version 13 on my Officejet Pro 8500 wireless printer.

 

When I check software updates via the Solution Center, the result is "No updates available".

Yet,  when I check the HP downloads, there has been a software/drive Version 14 available since 8/26/2010.

 

Does anyone know why the conflict and why the auto update does not see the new version?

Does it warrant me manually downloading and installing version 14?

 

Thanks.

Paco96

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