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Top Student
Posts: 3
Member Since: ‎09-12-2012
Message 1 of 3 (1,166 Views)

Officejet Pro 8600 Plus - Fax Cover Sheet - Recipient Info Does Not Display

In creating a fax with a cover page, the information for the fax recipient did not get transferred to the cover page.  Only the sender's info made to cover page.

 

What I need to do to correct this problem?

 

Thanks.

0 Kudos
Intern
Posts: 47
Member Since: ‎02-23-2011
Message 2 of 3 (1,058 Views)

Re: Officejet Pro 8600 Plus - Fax Cover Sheet - Recipient Info Does Not Display

It's now March of 2013, and the problem still exists. The cover sheet function is almost useless. HP programmers must come from the bottom of the class.

Intern
Posts: 47
Member Since: ‎02-23-2011
Message 3 of 3 (1,048 Views)

Re: Officejet Pro 8600 Plus - Fax Cover Sheet - Recipient Info Does Not Display

Just got this from the HP support "team" re: the cover sheet function of the fax:

 

"Thank you for contacting HP Total Care.

Karl, we are sorry to inform you that this feature is no more available for HP printers.

This should answer your query. If you need further assistance, please reply to this message and we will be happy to assist you further."

 

I think I can see why HP is in trouble.

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