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- HP Community
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- Printers Archive
- Re: Officejet Pro 8610 Ink Cartridges Showing Damaged

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10-12-2016 02:54 PM - edited 10-12-2016 03:07 PM
According to the following link: http://h30434.www3.hp.com/t5/Inkjet-Printing/Dedicated-to-the-best-printing-experience/m-p/5783870/t...
the update should now be available.
I have the Officejet Pro 8610. I followed the instructions but cannot seem to find any new released firmware or software for this printer. I also checked several of the other models which are listed as supposed to be having firmware updates released today but cannot find any firmware/software released today for them when i look them up as per the instructions at support.hp.com/drivers .
Am I looking in the wrong place? Has anybody else had any luck?
I doubt they would post this, if they haven't made the firmware update available.
10-12-2016 07:30 PM - edited 10-12-2016 10:41 PM
I wanted to make you aware that I used Custom insallation when I set up my 8610 and still got the forced firmware download. I STRONGLY suggest you uninstall the software on all your PCs and reinstall it.
In addition to leaving out the Auto Update feature through Custom Installation, YOU MUST READ THE ENTIRE LICENSE AGREEMENT. Do not just click Accept. The last page has PARAGRAPHS THAT OVERRIDE WHATEVER YOU DO DURING SOFTWARE INSTALLATION.
You must uncheck those paragraphs or you give HP permission to update your printer regardless.
B@stards!
10-12-2016 09:04 PM
The post here indicates the new firmware is now available for download.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
10-12-2016
10:10 PM
- last edited on
10-13-2016
05:24 PM
by
Omar-E
The firmware downgrade worked for my HP8610.
BE CAREFULL. THE FIRMWARE INCLUDES A PRE-CHECKED OPTION TO INSTALL HP ASSIST.
You'd have to be a fool to leave it checked.
Re-install the printer software on your computer and READ THE LAST PAGE OF THE LICENSE AGREEMENT. Uncheck the paragraphs that allow updates.
I TURNED OFF INTERNET ACCESS FOR MY HP8610 ON MY BELKIN ROUTER.
Hopefully, if the printer can't access the internet HP won't be able to screw with it. Who knows, maybe the {Content Removed}
will figure out a way to access it through my computer!
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