Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Posts: 1
Member Since: ‎01-15-2014
Message 1 of 2 (246 Views)

Officejet Pro L7680 won't print full Page from Win 8.1

[ Edited ]

Installed driver for this printer on a 64bit Dell XPS running 8.1. The data on the computer says the installation is satisfactory.

The printer printed a full page fax report and self diagnostic page. But when prining a full page from Word, or the internet it will only print about half a page. then it may stop, or it may print a series of pages with a few characters on them.  The print queue says that all of the data has been transmitted to the printer. It will print a full page with little content, like a row of x's at the top of the page, a row in the middle, and a row at the bottom. It also prints a full page from  excel if the spreadsheet contains only a small amount of data.  The same printer prints, faxes, and scans satisfactorily from an older computer running XP.   What can I do to the driver to have it print full pages?  Printer model no is C8189A, serial No {Personal Information Removed}

0 Kudos
Honor Student
Posts: 2
Member Since: ‎07-18-2012
Message 2 of 2 (164 Views)

Re: Officejet Pro L7680 won't print full Page from Win 8.1

I have same problem, hope someone answers.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation