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Top Student
Posts: 5
Member Since: ‎10-25-2011
Message 1 of 2 (490 Views)

Officejet j5750 won't scan or fax, but will print

I just recently upgraded from Vista to Windows 7 Ultimate

 

My HP Officejet j5750 prints fine, but when I tried to fax today it won't fax or scan?

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Provost
Posts: 19,452
Member Since: ‎01-03-2011
Message 2 of 2 (487 Views)

Re: Officejet j5750 won't scan or fax, but will print

Hi,

Try installing the patch below, reboot your PC and check for any progress:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77751-1&cc=us&dlc=en&lc=en&...

 

Please let us know of any change.

Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution Smiley Happy
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