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RHW21
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Message 1 of 3
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Officejet pro 6830 Printhead

HP Recommended
officejet pro 6830
Microsoft Windows 10 (64-bit)

I'm getting an error regarding printhead problem. I have changed all my ink cartridges and still getting the error. Is there a way to clean the printheads? I've serached on line with no success

 

Thanks

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8lives
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HP Recommended

Take a look at this HP doc.

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Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
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ShlomiL
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HP Recommended

Hi,

A such indicate an hardware failure and require servicing the printer.

 

Follow the steps below to contact HP for America or Asia:

https://support.hp.com/us-en/product/hp-officejet-pro-6830-e-all-in-one-printer-series/5390307/model...

 

If you are located in Europe, Middle East or Africa fill this form instead:

https://support.hp.com/us-en/product/hp-officejet-pro-6830-e-all-in-one-printer-series/5390307/model...

 

Regards,

Shlomi



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