The HP Community is here for you.
12-19-2013 05:55 PM
Hi, I've got an issue with an officejet 8600 N911g staying connected to my wireless network. It was working completely fine until our old router randomly died. Now that we've installed a new router (a couple actually) it won't work. I've tried several different routers and it won't work on any of them.
It connects at first and will be online status for about 30 mins. It will then disconnect and go offline. Then, randomly throughout the day it will reconnect for about 30 mins. I know that it's probably a problem with an dynamic IP address. However, I've tried changing both printer and router settings and nothing has fixed it. I've made it a static IP address in the range of the routers assigned addresses and still nothing. Like I said, we've tried three different routers with the same problem but our current router is a Netgear B90-755027-15. Everything else on the network is working fine except our other printer, which is also an HP Officejet Pro 6xxx (can't remember the exact model.) Any help would be appreciated.
12-20-2013 07:38 AM
When assigning Static IP Addresses you should make sure that they are outside of the DHCP range of the router but within the subnet.
For example a typical router configuration would look like this:
Default Gateway - 192.168.1.1 - This is the routers IP Address
Subnet - 255.255.255.0 - This gives your current subnet 256 available IP addresses
DHCP Range - 192.168.1.2 to 192.168.1.100 - This means you can dynamically assign up to 99 IP Addresses out of 256
PC1 - 192.168.1.2 - DHCP/dynamically assigned
PC2 - 192.168.1.3 - DHCP/dynamically assigned
TV - 192.168.1.4 - DHCP/dynamically assigned
Printer1 - 192.168.1.101 - Statically assigned
Printer2 - 192.168.1.102 - Statically assigned
Try confirming that your static IPs are outside of the DHCP range on your netgear and see if the problem is resolved or not. DHCP also has leases that it issues to each assigned device. If a device goes offline the DHCP feature will reserve that IP Address for XXX hours/minutes. After the lease expires that IP will become available to the next device. Sometimes you can bump up your lease times and avoid IP conflicts, although usually folks want lower lease times to refresh thier machines more frequently.
My HP Enterprise Profile
My Verizon Wireless profile
If you found this post helpful then please award it a Kudo (purple thumbs up) or even better mark it as the solution : )