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Posts: 16
Member Since: ‎11-30-2009
Message 1 of 5 (15,424 Views)

Online warranty status/checker

I have an HP Officejet printer that is not working properly. I have troubleshoot it in various ways, but still not having luck getting rid of a "paper jam" error. Therefore, something else is going on here that I am not aware of. It might still be under warranty too, but I'm not totally sure.


Is there somewhere online I can go (through HP) that will allow me to check the warranty status of this multi-function printer based on its serial number? If so, where?



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Regents Professor
Posts: 8,710
Member Since: ‎11-27-2009
Message 2 of 5 (15,402 Views)

Re: Online warranty status/checker


What OJ printer model do you have? The warranty is usually based on the date of purchase (say 1 year or 2 years after the purchase date)


Kind Regards, Ciara

I am an HP employee.
I am speaking for myself and not for HP. Twitter: @Ciara_B_27
Honor Student
Posts: 2
Member Since: ‎08-30-2010
Message 3 of 5 (15,397 Views)

Re: Online warranty status/checker

Posts: 1
Member Since: ‎01-01-2013
Message 4 of 5 (9,663 Views)

Re: Online warranty status/checker

[ Edited ]

I have purchased a HP Advantage  K209a. Now this HP Printer can not pull the Photo Paper, so I can not Print Photo by this printer. so, I want to check the Warranty Status of this printer.


The details of the Printer is given below :-

Priter Name :- HP Deskjet Ink Advantage K209a

Serial No. :- {Content Removed}

FPU No. :-  CH368 - 64001

Ragulatory Model No. :- SNPRH - 0801


Regents Professor
Posts: 4,641
Member Since: ‎01-11-2012
Message 5 of 5 (9,624 Views)

Online warranty status/checker

The below link is the information that you was requesting. Once you fill it out and it is processed, it will give you the printers warranty information, a case number, and the phone number to call.

HP Technical Support Case Call Form:
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