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    Fix HP Printer issue in macOS

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    Fix HP Printer issue in macOS

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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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Out of paper error message.

HP Recommended

I purchased an Officejet Pro 8500 from Sams Club. It was a demo and therefore non-returnable. During installation I get an out of paper error message. My printer did not come with a duplexer. Is it necessary to have in order to print? If so, can I get one and for how much $?

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Hello Mtgriz,

 

What model 8500 Pro do you have (A909a, A909b, A909g, A909n)?

 

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My recommendation is to contact HP Support by phone and ask for a replacement, but not another 8500 model as I have had 2 of this model both giving multiple problems. They were both replaced with what HP call refurbished models and both replacements had the same issues as the original units.

 

This model has multiple issues and is unsuitable for use, even the  replacements issued do not work.

WARNING: AVOID: HP Officejet Pro 8500A ( THEY EVEN SEEM TO BE REMOVED OFF THE MARKET NOW)

 

{Content Removed: Duplicate post http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/Constant-problems-with-OfficeJet-Pro-85...}

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