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10-11-2009 07:53 PM - last edited on 10-11-2009 09:23 PM by WendyM
The unit doesnot have a paper jam at all. This issue is very common the P2000 series of printers and it happens because the firmware on the formatter board is corrupted . The firmware dimm can be ordered from hp parts and installed or the whole formatter has to be replaced. <text deleted>