I understand you get black ink smudges when your print from your printer.
Don't worry I'd like to help you out.
Did you make any changes to your printer?
Does the issue persist when you make a copy from your printer?
Does it happen when printing from one particular application?
Please try the steps recommended below.
Use an automated tool to align the printhead
From the Home screen on the printer control panel, touch the Right Arrow (), and then touch Setup ().
Touch Tools, and then touch Align Printhead.
Wait while the printer aligns the printhead and then prints an alignment page.
Print another Print Quality Diagnostic Page to see if the issue is resolved.
Refer this article to further troubleshoot print quality issues.
I'll keep an eye out for your response.
I hope you have a great day! 🙂
A4Apollo I am an HP Employee
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