The HP Community is here for you.
03-12-2015 02:26 AM
yesterday my printer was wprking great, but today I reciev the following error :
PCL XL error
What should I do in order to fix it?
03-12-2015 05:28 AM
If the error is repeatable (i.e. printing the same document, via the same application and same printer driver to the same device generates exactly the same error), then there may be a fault in the driver, or application/driver interface.
Check for a later version of the driver.
Or if you choose a driver using a different Page Description Language (PDL): - PCL5 or PostScript, instead of PCL6, assuming that your printer model supports these), then you won't get PCL XL errors - but you may, of course, find other faults.
If the error is not repeatable, it may just have been a random corruption of the print stream: if it still occurs intermittently, check/replace components such as cables, ports, switches, etc. to try to eliminate possible causes.
If it is repeatable, you may be able to obtain further information (which may or may not help with a diagnosis!) as follows:
The IllegalAtribute error is caused because an attribute value which is not valid for the currentoperator has been supplied.
Analysis of a captured print stream would possibly yield more information.
You can do this yourself:
- 'Capture' a sample print job to a nominated .prn file using the 'print to file' option in the Printdialogue.
- Analyse the captured file - you can use the PRN File Analyse tool in the PCL Paraphernalia application, available via http://www.pclparaphernalia.eu
- The error is close to the beginning of the file (position = 12) , so should be easy to find; if you select the Show Operator Positions option on the PCL XL tab of the Set Options dialogue of that tool, this will show the operator position (number) associated with each operator in the analysis.