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Posts: 1
Member Since: ‎01-18-2011
Message 1 of 2 (3,625 Views)

PDF Complete

I have a HP Deskjet 2050 printer and a HP Pavilion desktop that comes with PDF Complete pre-installed. When I scan a document at the printer and save it in my HP computer, it cannot be open. When I double click the pdf complete file, it says "error". However, When I send it out thru Email, I can easily open it with another computer using Adobe PDF reader.


Is there something wrong with the pdf complete? What should I do next time when I scan my document?

0 Kudos
Master's Graduate
Posts: 529
Member Since: ‎12-17-2008
Message 2 of 2 (3,605 Views)

Re: PDF Complete

did you check their link

PDF Creation Support Helpdesk

While I work on behalf of HP I'm not speaking for HP but trying to provide best effort support.
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