12-01-2008 04:27 PM
Solved! Go to Solution.
12-02-2008 09:03 AM
Not very often but on occasion, a power or surge power supply is not supplying enough voltage to the printer.
Disconnect the C7280 from your network/usb connection.
Plug the power adapter directly to a wall outlet.
Use the printer standalone and see if it can do a copy or two.
If yes, try reconnecting to computer/network and try again. If the problem continues, contact tech support.
12-02-2008 05:35 PM
12-03-2008 08:19 AM
02-13-2010 08:21 AM
Did this suggestion finally solve your problem after these past 14 months? I'm having the same problem with loch-ups on our C7280. I don't understand how by-passing the surge protector would solve the problem. If the surge protector was designed to handle 8 components, it should have no problem providing sufficient power for all 8 components. Plus, why would the printer successfully wake up from sleep mode and successfully print at times?