PRINTER ERROR MESSAGE 'OUT OF PAPER'

[BIGBIRD6]

I HAVE TRIED MANY THINGs:

turn it off and on

unplug

blow it out with leaf blower

wipe the rollers with alcohol and q-tips

add fresh paper

But I still get the message, OUT OF PAPER

[The_Fossette]

Hi @BIGBIRD6

Welcome to the HP Forums!

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

I reviewed your post and I understand that you are getting an out of paper error on the printer.

I’d love to help!

Follow the steps in the below article and check if it helps.

http://hp.care/2rnIM2A

Let me know how it works and you have a good day ahead.

Take care!

Cheers!

[BIGBIRD6]

I did all those things as I mentiuoned in my original post. Still gettinbg error message "oout of paper"

[The_Fossette]

Hi @BIGBIRD6

If you have followed all the steps provided in the article and still have the issue, then it is a hardware failure and I recommend you to contact phone support to check the available service options for your printer.

Here is how you can get in touch with the phone support.

Open link:  www.hp.com/contacthp/
Enter Product number or select to auto detects
Scroll down to "Still need help? Complete the form to select your contact options"
Scroll down and click on HP contact options - click on Get phone number.

Take care.

Cheers!