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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
C 4580
macOS 10.12 Sierra

I HAVE TRIED MANY THINGs:

 

turn it off and on

unplug

blow it out with leaf blower

wipe the rollers with alcohol and q-tips

add fresh paper

 

But I still get the message, OUT OF PAPER

3 REPLIES 3
HP Recommended

Hi @BIGBIRD6

 

Welcome to the HP Forums!

 

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

 

I reviewed your post and I understand that you are getting an out of paper error on the printer.

 

I’d love to help!

 

Follow the steps in the below article and check if it helps.

 

http://hp.care/2rnIM2A

 

Let me know how it works and you have a good day ahead.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

I did all those things as I mentiuoned in my original post. Still gettinbg error message "oout of paper"

HP Recommended

Hi @BIGBIRD6

 

If you have followed all the steps provided in the article and still have the issue, then it is a hardware failure and I recommend you to contact phone support to check the available service options for your printer.

 

Here is how you can get in touch with the phone support.

 

Open link:  www.hp.com/contacthp/
Enter Product number or select to auto detects
Scroll down to "Still need help? Complete the form to select your contact options"
Scroll down and click on HP contact options - click on Get phone number.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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