Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Honor Student
Posts: 2
Member Since: ‎04-24-2012
Message 1 of 3 (1,458 Views)


My HP C309A All In One Photosmart printer will print a full WORD document with no problems. But when I go to print out PDF's it prints til half way through the page and then shoots the page out like it's done printing and then I get an ERROR Printing in my Printer Status. How do I fix this??? I am very angry as I have tried Customer Chat/Customer Support by phone and sat on hold WASTING my minutes on my cell phone. They have not helped me at all.

0 Kudos
Honor Student
Posts: 2
Member Since: ‎04-24-2012
Message 2 of 3 (1,456 Views)

Printer does not print whole page!!! - Photosmart All-In-One C309a

When printing from WORD it prints whole page, no problems. When printing from the internet in pdf format, it only prints half the page. Why is this? What do I do to fix this? My settings are not changed to cause this to happen, but when printing from internet it ALWAYS does this!!! 


Running: HP Pavilion dc7-6b55dx Entertainment PC  64 Bit Windows 7

Printer is connected Wirelessly.

Posts: 1
Member Since: ‎06-13-2012
Message 3 of 3 (1,226 Views)

Re: Printer does not print whole page!!! - Photosmart All-In-One C309a

Mine does the exact same thing, and with Word Docs too. I'm a student, it's very frustrating. If I hadn't paid so much for the darned thing I would smash it into bits. This is the worst printer I have ever purchased.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation