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Honor Student
Posts: 2
Member Since: ‎12-19-2012
Message 1 of 3 (1,681 Views)
Accepted Solution

PSC 2110 error message: 'Remove and check cartridge'

I've had a PSC 2110 all-in-one for several years with flawless service when it suddenly showed 3 flashing green lights and displays the error message: "Remove and check cartridge."

 

I have searched far and wide for this error message but cannot find out what it means or how to clear it.

 

The cartridges feel "heavy" indicating that they are not empty.  The print quality of black and color was normal.

 

I removed and cleaned both cartridges. The flashing lights and error message remain.

 

Anyone know what this error message means and how to fix the problem?

 

Thanks.

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Accepted Solution

Re: PSC 2110 error message: 'Remove and check cartridge'

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Provost
Posts: 30,257
Member Since: ‎11-17-2008
Message 2 of 3 (1,663 Views)

Re: PSC 2110 error message: 'Remove and check cartridge'

[ Edited ]

Try removing the offending cartridge and cleaning the cartridge contacts as shown in Figure 7 of the document here.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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Honor Student
Posts: 2
Member Since: ‎12-19-2012
Message 3 of 3 (1,654 Views)

Re: PSC 2110 error message: 'Remove and check cartridge'

What Bob suggested help me determine that one or both cartridges are bad. Replacement ones are $64. A new Canon wireless all-in-one is $70. With starter cartridges of course. So I have bought a Samsung wireless laser printer to have something. I'll figure out the copy/scan part later. Thanks for your assistance.
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