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09-28-2010 02:53 AM
I have a jam in my hp laserjet c6180 scanner section.
I put a small paper (1/3 of A4 page) there and it's jammed and there is no way I can get it out. It can't be even seen from outside.
I understand how to remove a jam form printing section, but is there any way I can do it with scanning section (how to open it)?
09-28-2010 01:28 PM - last edited on 04-18-2016 12:01 PM by OscarFuentes
There is a way to open up the auto document feeder to clear out the paper path. Please try this link to the instructions for clearing the path http://support.hp.com/us-en/document/c01084508
Although I am an HP employee, I am speaking for myself and not for HP
01-14-2014 07:26 PM
Thank you for this info. I, too, had scanned a personal check - only to have it get lost in the scanning rollers somewhere. I had no idea that the Automatic Document Feeder (ADF) opened up like that. To anyone else who has this issue, there is an ADF lid - and it does not open smoothly. You have to really give it a good pull and voila - it opens (and there was my check). Thanks again.