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Student
Posts: 1
Member Since: ‎09-28-2010
Message 1 of 3 (3,710 Views)

Paper Jam in Scanner (hp laserjet c6180)

Hello!

I have a jam in my hp laserjet c6180 scanner section.

I put a small paper (1/3 of A4 page) there and it's jammed and there is no way I can get it out. It can't be even seen from outside.

I understand how to remove a jam form printing section, but is there any way I can do it with scanning section (how to open it)?

Regards,

Olga

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Tutor
Posts: 4
Member Since: ‎09-28-2010
Message 2 of 3 (3,695 Views)

Re: Paper Jam in Scanner (hp laserjet c6180)

[ Edited ]

Hello itgirl87,

 

There is a way to open up the auto document feeder to clear out the paper path.  Please try this link to the instructions for clearing the path http://support.hp.com/us-en/document/c01084508

 

UScantu

Although I am an HP employee, I am speaking for myself and not for HP

Honor Student
Posts: 4
Member Since: ‎04-22-2012
Message 3 of 3 (1,830 Views)

Re: Paper Jam in Scanner (hp laserjet c6180)

Thank you for this info.  I, too, had scanned a personal check - only to have it get lost in the scanning rollers somewhere.  I had no idea that the Automatic Document Feeder (ADF) opened up like that.  To anyone else who has this issue, there is an ADF lid - and it does not open smoothly.  You have to really give it a good pull and voila - it opens (and there was my check).  Thanks again. 

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