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12-03-2009 09:45 AM
Ever since i installed Windows 7 on our HP laptops, we cannot print envelopes (European Size C5) on our printers through Microsoft Word (2007). Using the envelope function within word, we get a paper mismatch error on both our c7280 all in one and c 6180 all in one printers. Additionally, when we create the envelope as a document in word wehave the same problem even though we follow the HP help guidance sequence by setting a custom size and by following all of HP solution instructions.
Windows 7 was installed clean, that is, we did not overwrite Vista.
Can please you help me solve this issue?