-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Printers Archive
- Password issues

Create an account on the HP Community to personalize your profile and ask a question

02-15-2017 01:08 PM
Greetings @Flowergnome,
Welcome to HP Forums and Thanks for the post.
I understand that you are trying to setup the printer for the first time and it is prompting you to enter a password. Is that right?
Is the printer connected to any wireless network?
Are you trying to print directly from your iOS device using the wireless direct method?
If you are trying to print directly from your iOS device using wireless direct, you will be prompted to enter the password for the printer.
To obtain the password for wireless direct, please print the wireless report from your printer using the front panel to obtain the password for wireless direct. Click here to know more about wireless direct.
To make it easier, I personally recommend you to install HP AIO remote app on your Mobile device and configure the printer on the app.
For mobile printing solutions, please refer to this HP Article.
HP Printers - Printing from Apple iPad, iPhone, iPod touch
For the manual of your printer, click here. Refer to page number 58 for assistance in printing the network report.
HP Printers - Find Your Wireless WEP, WPA, WPA2 Password (Mac)
HP Printers - Find Your Wireless WEP, WPA, WPA2 Password (Windows)
Keep me posted.
If the information I've provided was helpful,
Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,
That’ll help us and others see that we’ve got the answers!
Good Luck.
Chimney_83
I am an HP Employee
