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Honor Student
Posts: 2
Member Since: ‎09-29-2010
Message 1 of 4 (327 Views)

Photo Paper perforation

I have become discouraged after having purchased several packs of 4x6 Premium Plus High Gloss Photo Paper only to find that about 3/4 of the tabs will not tear cleanly.  They are jagged and ugly.  I fold and fold back and forth before tearing but it doesn't help.  Is this something that HP is taking care of?  Seems like a quality control issue.  

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Regents Professor
Posts: 8,710
Member Since: ‎11-27-2009
Message 2 of 4 (321 Views)

Re: Photo Paper perforation

[ Edited ]

Hi

I'd suggest you contact Phone Support regarding this issue, as they may be able to replace those packs for you...

I am an HP employee.
I am speaking for myself and not for HP. Twitter: @Ciara_B_27
Honor Student
Posts: 2
Member Since: ‎09-29-2010
Message 3 of 4 (316 Views)

Re: Photo Paper perforation

Thanks.  Before I posted my comment I had just spent about 20 minutes on the phone - with people I couldn't understand who wanted to know all about my printer.  Then told me they hoped I had better results with future purchases.  Yeah......I tried.

Regents Professor
Posts: 8,710
Member Since: ‎11-27-2009
Message 4 of 4 (297 Views)

Re: Photo Paper perforation

Hi akeller18

I'm going to private message you on this topic.

Thanks, Ciara

I am an HP employee.
I am speaking for myself and not for HP. Twitter: @Ciara_B_27
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