Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Honor Student
Posts: 2
Member Since: ‎02-27-2015
Message 1 of 4 (271 Views)

Photosmart 2575xi All-in-One Error:Oxc1ab0003

Product Name: Photosmart 2575xi All-in-One
Operating System: Microsoft Windows 7 (64-bit)

shows  ErrorSmiley Surprisedxc1ab0003  on top of screen, bottom half of screen shows    730:lib_micci2_tango.c  does anyone  know how tofix this??

0 Kudos
Retired
Posts: 8,276
Member Since: ‎03-11-2014
Message 2 of 4 (252 Views)

Re: Photosmart 2575xi All-in-One Error:Oxc1ab0003

Hello @einstein51 , and welcome to the HP Forums, I hope you enjoy your experience!

 

I see you are experiencing 0x errors.  I would like to help!

 

I would recommend removing the ink cartridges, and perform a power reset on the printer.  Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.


I would also recommend the steps in this document:

 

'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a 'C2...' Error M...

 

Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!

Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!

Jamieson
I work on behalf of HP

"Remember, I'm pulling for you, we're all in this together!" - Red Green.
Honor Student
Posts: 2
Member Since: ‎02-27-2015
Message 3 of 4 (242 Views)

Re: Photosmart 2575xi All-in-One Error:Oxc1ab0003

tried the reset, and removing cartridges, still shows same error code?

Retired
Posts: 8,276
Member Since: ‎03-11-2014
Message 4 of 4 (236 Views)

Re: Photosmart 2575xi All-in-One Error:Oxc1ab0003

Hi einstein51 , thanks for getting back to me.

If you've run through those steps, mI'd recommend giving us a call.  You can utilize this website to learn how to contact us appropriately, based on your region:

 

Contact HP Worldwide

 

Thank you for posting on the HP Forums!

Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!

Jamieson
I work on behalf of HP

"Remember, I'm pulling for you, we're all in this together!" - Red Green.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation