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Student
Posts: 1
Member Since: ‎10-25-2009
Message 1 of 2 (1,132 Views)

Photosmart 2610, Error Message: Remove and check color cartridge

I cannot print because of that error message. I have removed and reinstalled the #97 HP cartridge. Still get the same error message
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Student
Posts: 1
Member Since: ‎10-18-2010
Message 2 of 2 (749 Views)

Re: Photosmart 2610, Error Message: Remove and check color cartridge

Re: Photosmart 2610, Error Message: Remove and check color cartridge

 

Completed all steps on self-help page by HP

 

Called online "customer support"  indicated there was no solution except to buy a new printer.

 

Really!   The is this the best of "HP TOTAL CARE"

 

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